Alarms seem rather simple to understand: some unwanted factor triggers the alarm, and it sets off a loud (and extremely annoying!) noise. After a while, a bunch of police cars, firetrucks, and/or other similar vehicles come rushing in to attend to whatever triggered it, be it a fire or a criminal.
To the average viewer, these series of events is something that is almost magical. How do the authorities get here so quickly? How does the owner who know which authorities to call?
Fortunately for us, alarm monitoring is as simple as it looks! All it takes is a little understanding of the different parts of the process.
What is Alarm Monitoring?
Alarm monitoring involves quick and detailed communication between your home security system and the central station of your security provider. Your control panel registers an emergency event and sends a signal to the central monitoring station, where the appropriate authorities are notified and sent to your home.
How does Alarm Monitoring Work?
The technical specifics may be slightly different for each security provider, but the basics of alarm monitoring is similar in any home security system. Your system control panel is the center of a network of sensors, which may include window or door sensors, motion detectors, tamper sensors on the telephone box, or specialized temperature, flood, and smoke detectors. When your system is armed and any of these sensors are triggered, a signal is sent to the monitoring station-typically via your telephone line, although some alarm monitoring systems also offer alternate or backup transmission options.
The first signal sent by your control panel will alert monitoring personnel at the central station, who will call to notify you and confirm whether it’s a real emergency or a false trigger. If you don’t respond, the alarm monitoring service contacts the proper agency to dispatch emergency personnel to your address. Some security systems offer additional features, such as immediate alarms, which don’t depend upon a confirmation call or silent alarms that don’t alert intruders and give them a chance to disable the system before the follow-up signal is sent.
Critical information is sent by your home security system to the alarm monitoring center, including account identification (to access your address and contact information) and the type of sensor that has been triggered.
For example, a smoke detector event will cause the alarm monitoring service to contact the fire department, while the signal from a medical alert pendant will be routed to ambulance or paramedic services.
Unmonitored local alarms do provide some important benefits. If you’re home, the alarm noise lets you know that there’s a problem and allows you to take necessary action. The noise may even frighten off some less-determined intruders, but most will simply ignore it and disarm your control panel as soon as possible.
Many emergencies are too serious for you to deal with by yourself, especially if you’re disabled or otherwise incapacitated; in most cases, you’ll want police, fire, or medical professionals on the scene as soon as possible.
Let Zagame help you with the monitoring!
As a senior member of the Australian Security Industry Association (ASIAL), Zagame Security Group has decades of experience in delivering professional security services that can cater to your every need. whether it is for the house or the workplace.
Our monitoring system operator works 24/7, which means you can expect a prompt emergency response to any alarm that sets off at any time of the day. In fact, you do not even need to have the alarm turned on to have us pay attention to it. Whether it is on or not, we will still be monitoring your alarm for you.
We do not cut corners here in Zagame Security Group —we see every single step of the security process through. After all, “Your Security is Our Business.”
To top it all off, Zagame Security Group has $20 million public liability insurance and Workers’ Compensation Insurance in place, making sure you are covered at all times.
Contact us today at 1300 989 676 or at our website for a FREE quote!
